Effective with sales to the first user on or after July 1, 2016

CATERPILLAR LIMITED WARRANTY

Earthmoving, Construction, Material Handling, Forestry and Paving Machines Worldwide

Caterpillar Inc. or any of its subsidiaries (“Caterpillar”) warrants the following new products sold by it to be free from defects in material and workmanship:

  • Earthmoving, construction, material handling, forestry and paving machines (except as listed below).
  • Attachments/work tools installed on such machines prior to delivery (unless covered by the Cat® Work Tool warranty statement or another manufacturer’s warranty). Hammer tool points and compacting plates used on hydraulic hammers are not warranted. Additional warranties are applicable against breakage for certain Cat Ground Engaging Tools and for wear on all landfi ll compactor tips. Refer to the applicable warranty statements for coverage detail.

This warranty does not apply to:

  • Cat Batteries
  • Mobil-trac belts, rubber tracks used on multi terrain loaders, compact track loaders, and mini hydraulic excavators
  • Cat Work Tools
  • 424 Backhoe Loaders, 216 and 226 Skid Steer Loaders, and 320 Excavators sold in India
  • Prentice brand forestry machines
  • Longwall mining machines
  • 785, 789, 793, 794, 795, 797 Off-Highway Truck models sold in regions other than the Commonwealth of Independent States (“CIS”)
  • 24 Motor Grader models sold in regions other than the CIS
  • 854, 992, 993, 994 Wheel Loader models sold in regions other than CIS

These products are covered by other Caterpillar warranties.

This warranty is subject to the following:

Warranty Period

For new machines and work tools/attachments the warranty period is 12-months/unlimited hours, starting from date of delivery to the first user.

Note:

  • For hydraulic line’s quick connect/disconnect components sold on compact wheel loaders, mini hydraulic excavators, skid steer loaders, multi terrain loaders, and compact track loader machines,

the warranty period is 50 hours starting from the date of delivery to the first user.

  • For Draglines, Electric Rope Shovels, Hard Rock Movers, Hard Rock Feeders, Hard Rock Miners, Hard Rock Conveyors, Hard Rock Roof Supports; the warranty period is not to exceed 24 months

from shipment of the last major component from the Caterpillar place of manufacture.

Caterpillar Responsibilities

If a defect in material or workmanship is found during the warranty period, Caterpillar will, during normal working hours and at a place of business of a Cat dealer or other source approved by Caterpillar

  • Provide (at Caterpillar’s choice) new, remanufactured, or Caterpillar approved repaired parts or assembled components needed to correct the defect.

Note: New, remanufactured, or Caterpillar approved replacement parts provided under the terms of this warranty are warranted for the remainder of the warranty period applicable to the product in which installed as if such parts were original components of that product. Items replaced under this warranty become the property of Caterpillar.

  • Replace lubricating oil, filters, antifreeze, and other service items made unusable by the defect.
  • Provide reasonable and customary labor needed to correct the defect.

 

User Responsibilities

The user is responsible for:

  • Providing proof of delivery date to the first user.
  • Labor costs, except as stated under “Caterpillar Responsibilities.”
  • Transportation costs, except as stated under “Caterpillar Responsibilities.”
  • Premium or overtime labor costs.
  • Parts shipping charges in excess of those that are considered usual and customary.
  • Local taxes, if applicable.
  • Costs to investigate complaints, unless the problem is caused by a defect in Caterpillar material or workmanship.
  • Giving timely notice of a warrantable failure and promptly making the product available for repair.
  • Performance of the required maintenance (including use of proper fuel, oil, lubricants, and coolant) and items replaced due to normal wear and tear.
  • Allowing Caterpillar access to all electronically stored data.

Limitations

Caterpillar is not responsible for:

  • Failures resulting from any use or installation that Caterpillar judges improper.
  • Failures resulting from attachments, accessory items, and parts not sold or approved by Caterpillar.
  • Failures resulting from abuse, neglect, and/or improper storage or repair.
  • Failures resulting from user’s delay in making the product available after being notifi ed of a potential product problem.
  • Failures resulting from unauthorized repair or adjustments, and unauthorized fuel setting changes.

This warranty covers every major component of the products. Claims under this warranty should be submitted to a place of business of a Cat dealer or other source approved by Caterpillar. For

further information concerning either the location to submit claims or Caterpillar as the issuer of this warranty, write Caterpillar Inc., 100 N. E. Adams St., Peoria, IL USA 61629.

Caterpillar’s obligations under this Limited Warranty are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

  1. A) For products operating outside of Australia, Fiji, Nauru, New Caledonia, New Zealand, Papua

New Guinea, the Solomon Islands, and Tahiti, the following is applicable:

NEITHER THE FOREGOING EXPRESS WARRANTY NOR ANY OTHER WARRANTY BY

CATERPILLAR, EXPRESS OR IMPLIED, IS APPLICABLE TO ANY ITEM CATERPILLAR SELLS

THAT IS WARRANTED DIRECTLY TO THE USER BY ITS MANUFACTURER.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, EXPRESS

OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE, EXCEPT CATERPILLAR EMISSION-RELATED COMPONENTS

WARRANTY FOR NEW ENGINES, WHERE APPLICABLE. REMEDIES UNDER THIS WARRANTY

ARE LIMITED TO THE PROVISION OF MATERIAL AND SERVICES, AS SPECIFIED HEREIN.

 

CATERPILLAR IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

 

CATERPILLAR EXCLUDES ALL LIABILITY FOR OR ARISING FROM ANY NEGLIGENCE ON

ITS PART OR ON THE PART OF ANY OF ITS EMPLOYEES, AGENTS, OR REPRESENTATIVES

IN RESPECT OF THE MANUFACTURE OR SUPPLY OF GOODS OR THE PROVISION OF

SERVICES RELATING TO THE GOODS.

 

IF OTHERWISE APPLICABLE, THE VIENNA CONVENTION ON CONTRACTS FOR THE

INTERNATIONAL SALE OF GOODS IS EXCLUDED IN ITS ENTIRETY.

 

  1. B) For products operating in Australia, Fiji, Nauru, New Caledonia, New Zealand, Papua New

Guinea, the Solomon Islands, and Tahiti, the following is applicable:

 

THIS WARRANTY IS IN ADDITION TO WARRANTIES AND CONDITIONS IMPLIED BY

STATUTE AND OTHER STATUTORY RIGHTS AND OBLIGATIONS THAT BY ANY APPLICABLE

LAW CANNOT BE EXCLUDED, RESTRICTED OR MODIFIED (“MANDATORY RIGHTS”).

ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED (BY STATUTE OR

OTHERWISE), ARE EXCLUDED. WITHOUT LIMITING THE FOREGOING PROVISIONS OF

THIS PARAGRAPH, WHERE A PRODUCT IS SUPPLIED FOR BUSINESS PURPOSES, THE

CONSUMER GUARANTEES UNDER THE CONSUMER GUARANTEES ACT 1993 (NZ) WILL

NOT APPLY.

NEITHER THIS WARRANTY NOR ANY OTHER CONDITION OR WARRANTY BY CATERPILLAR,

EXPRESS OR IMPLIED (SUBJECT ONLY TO THE MANDATORY RIGHTS), IS APPLICABLE

TO ANY ITEM CATERPILLAR SELLS THAT IS WARRANTED DIRECTLY TO THE USER BY

ITS MANUFACTURER.

 

IF THE MANDATORY RIGHTS MAKE CATERPILLAR LIABLE IN CONNECTION WITH SERVICES

OR GOODS, THEN TO THE EXTENT PERMITTED UNDER THE MANDATORY RIGHTS,

THAT LIABILITY SHALL BE LIMITED AT CATERPILLAR’S OPTION TO (a) IN THE CASE

OF SERVICES, THE SUPPLY OF THE SERVICES AGAIN OR THE PAYMENT OF THE COST

OF HAVING THE SERVICES SUPPLIED AGAIN AND (b) IN THE CASE OF GOODS, THE

REPAIR OR REPLACEMENT OF THE GOODS, THE SUPPLY OF EQUIVALENT GOODS, THE

PAYMENT OF THE COST OF SUCH REPAIR OR REPLACEMENT OR THE ACQUISITION OF

EQUIVALENT GOODS.

 

CATERPILLAR EXCLUDES ALL LIABILITY FOR OR ARISING FROM ANY NEGLIGENCE ON

ITS PART OR ON THE PART OF ANY OF ITS EMPLOYEES, AGENTS OR REPRESENTATIVES

IN RESPECT OF THE MANUFACTURE OR SUPPLY OF GOODS OR THE PROVISION OF

SERVICES RELATING TO THE GOODS.

 

CATERPILLAR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES UNLESS

IMPOSED UNDER MANDATORY RIGHTS.

 

IF OTHERWISE APPLICABLE, THE VIENNA CONVENTION (CONTRACTS FOR THE

INTERNATIONAL SALE OF GOODS) IS EXCLUDED IN ITS ENTIRETY.

 

  1. C) For products supplied in Australia:

 

IF THE PRODUCTS TO WHICH THIS WARRANTY APPLIES ARE:

 

  1. PRODUCTS OF A KIND ORDINARILY ACQUIRED FOR PERSONAL, DOMESTIC OR

HOUSEHOLD USE OR CONSUMPTION; OR

  1. PRODUCTS THAT COST AUD 40,000 OR LESS,

 

WHERE THOSE PRODUCTS WERE NOT ACQUIRED FOR THE PURPOSE OF RE-SUPPLY

OR FOR THE PURPOSE OF USING THEM UP OR TRANSFORMING THEM IN THE COURSE

OF PRODUCTION OR MANUFACTURE OR IN THE COURSE OF REPAIRING OTHER GOODS

OR FIXTURES, THEN THIS SECTION C APPLIES.

 

THE FOLLOWING MANDATORY TEXT IS INCLUDED PURSUANT TO THE AUSTRALIAN

CONSUMER LAW AND INCLUDES REFERENCES TO RIGHTS THE USER MAY HAVE AGAINST

THE DIRECT SUPPLIER OF THE PRODUCTS: OUR GOODS COME WITH GUARANTEES THAT

CANNOT BE EXCLUDED UNDER THE AUSTRALIAN CONSUMER LAW. YOU ARE ENTITLED

TO A REPLACEMENT OR REFUND FOR A MAJOR FAILURE AND COMPENSATION FOR ANY

OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE. YOU ARE ALSO ENTITLED TO

HAVE THE GOODS REPAIRED OR REPLACED IF THE GOODS FAIL TO BE OF ACCEPTABLE

QUALITY AND THE FAILURE DOES NOT AMOUNT TO A MAJOR FAILURE. THE INCLUSION

OF THIS TEXT DOES NOT CONSTITUTE ANY REPRESENTATION OR ACCEPTANCE BY

CATERPILLAR OF LIABILITY TO THE USER OR ANY OTHER PERSON IN ADDITION TO THAT

WHICH CATERPILLAR MAY HAVE UNDER THE AUSTRALIAN CONSUMER LAW.

 

TO THE EXTENT THE PRODUCTS FALL WITHIN THIS SECTION C BUT ARE NOT OF A

KIND ORDINARILY ACQUIRED FOR PERSONAL, DOMESTIC OR HOUSEHOLD USE OR

CONSUMPTION, CATERPILLAR LIMITS ITS LIABILITY TO THE EXTENT IT IS PERMITTED

TO DO SO UNDER THE AUSTRALIAN CONSUMER LAW TO, AT ITS OPTION, THE REPAIR

OR REPLACEMENT OF THE PRODUCTS, THE SUPPLY OF EQUIVALENT PRODUCTS, OR

THE PAYMENT OF THE COST OF SUCH REPAIR OR REPLACEMENT OR THE ACQUISITION

OF EQUIVALENT PRODUCTS.

 

THE WARRANTY SET OUT IN THIS DOCUMENT IS GIVEN BY CATERPILLAR INC. OR ANY

OF ITS SUBSIDIARIES, 100 N. E. ADAMS ST, PEORIA, IL USA 61629, TELEPHONE 1 309 675

1000,THE USER IS RESPONSIBLE FOR ALL COSTS ASSOCIATED WITH MAKING A CLAIM

UNDER THE WARRANTY SET OUT IN THIS DOCUMENT, EXCEPT AS EXPRESSLY STATED

OTHERWISE IN THIS DOCUMENT, AND THE USER IS REFERRED TO THE BALANCE OF THE

DOCUMENT TERMS CONCERNING CLAIM PROCEDURES, CATERPILLAR RESPONSIBILITIES

AND USER RESPONSIBILITIES.

 

TO THE EXTENT PERMISSIBLE BY LAW, THE TERMS SET OUT IN THE REMAINDER OF THIS

WARRANTY DOCUMENT (INCLUDING SECTION B) CONTINUE TO APPLY TO PRODUCTS

TO WHICH THIS SECTION C APPLIES.

 

©2016 Caterpillar All Rights Reserved.

 

CAT, CATERPILLAR, their respective logos, “Caterpillar Yellow,” the “Power Edge” trade dress

as well as corporate and product identity used herein, are trademarks of Caterpillar and may not

be used without permission.