1. All stocked parts returned:

(a) Within fourteen (14) days – full credit

(b) From fifteen (15) days to twenty-eight (28) days – 15% deducted from credit

(c) After twenty-eight (28) days – no credit

2. Parts must be undamaged and returned in original packaging

3. Parts must not have been fitted or otherwise used

4. NON-STOCKED parts specifically ordered to meet Customer requirements not accepted for credit

5. Non-returnable items are: Gaskets, Seals, Belts, Hoses, Opened Kits, items made to order and Non-Caterpillar Parts

6. A copy of our original invoice or Parts Order MUSTaccompany goods

7. Freight costs on parts returned for credit are Customer’s responsibility

8. All parts returned are at Customer’s risk


Parts Home