My.Cat.Com

Frequently Asked Questions

• What are some of the things I can do with My.Cat.Com?
  • Schedule PM
  • Check a machine’s parts or service history
  • Manage work orders
  • Review results from fluid analysis
  • Verify warranty or Equipment Protection Plan coverage
  • Extend a maintenance contract
  • Act on Safety Service Letter notifications
  • Monitor location, hours, events and fuel on units subscribed to VisionLink^®
  • Access/review Operation & Maintenance Manuals (OMMs)
• Who at my company will benefit most from using My.Cat.Com?

  Whether your job involves buying, renting, operating, maintaining, repairing or keeping track of equipment, My.Cat.Com is for you. It will help you save time, work efficiently and make well-informed decisions whether you run one machine or a large fleet, whether you own or rent, whether your equipment is connected or not, and whether you use Cat products or another brand.

• How much does this cost?

  There’s no cost to register or use My.Cat.Com.

• How will you use my data and keep it secure?

  Cavpower are committed to recognising and protecting the accuracy, security and privacy of the personal information collected from our customers.

  View our privacy policy

  By signing up for a VisionLink subscription or registering for My.Cat.Com you agree to Caterpillar’s Data Governance Statement.

  View Caterpillar’s Data Governance Statement

• How do I sign up?

  The easiest way is to click the REGISTER button below. You’ll be asked to enter some basic information about your company and your equipment, then get access to some of the resources available through My.Cat.Com. Once we’ve received your registration, we will link your user profile to your Cavpower trading account so that you have access to your parts and service history and fleet information.

  Register

• What if I need more data than what's available in My.Cat.Com?

  My.Cat.Com is designed as a self-service digital solution providing limited data for your assets. If you require a fleet management solution and require more comprehensive data then VisionLink^® might be for you.

  Learn more about VisionLink